Yes, but it almost never happens. As a company, we work hard to provide a high-touch service to a generation that’s ignored by the bigger financial firms. The level of service we provide takes considerable time and effort. Oh, and your plan won’t work if you don’t follow it! If it’s clear that you’re not committed to making your plan work, you may be terminated–you’ll receive a warning first. This policy helps us ensure our dedicated clients receive the best possible service (and also lets our employees know that we value them).